Privacy Policy
Last updated: March 2026
1. Information We Collect
When you create an account, list a parking space, or integrate with our API, we collect information you provide directly: name, email address, phone number, property address, payment details (processed by Stripe), and vehicle or fleet identifiers. We also collect usage data such as booking history, session timestamps, GPS coordinates for geofence verification, and device/browser information.
2. How We Use Your Information
We use your information to operate the XoomPark platform: matching property owners with fleet operators, processing per-minute metered billing, verifying GPS-based arrivals and departures, sending booking confirmations and payout notifications, and improving our infrastructure services. We do not sell your personal information to third parties.
3. Data Sharing
We share limited information with: payment processors (Stripe) to facilitate payouts and billing, insurance providers to process claims, and fleet operators/property owners as needed to fulfill bookings (e.g., space location, access instructions). We may also disclose information when required by law or to protect the safety of our users and platform.
4. Location Data
XoomPark uses GPS and geofencing to verify vehicle arrival and departure at listed spaces. Location data is collected only during active sessions and is used for billing accuracy, insurance verification, and platform security. Property addresses are stored to display listings to fleet operators.
5. Data Security
We use industry-standard encryption (TLS in transit, AES-256 at rest) to protect your data. Access to personal information is restricted to authorized personnel. API credentials are transmitted over HTTPS and OAuth 2.0 tokens expire automatically.
6. Data Retention
We retain account information for as long as your account is active. Booking and session records are retained for 7 years for tax, insurance, and legal compliance. You may request deletion of your account and personal data by contacting support.
7. Your Rights
You have the right to access, correct, or delete your personal information. You can update your profile from your dashboard or contact us at privacy@xoompark.com. California residents have additional rights under the CCPA, including the right to opt out of data sales (we do not sell data).
8. Cookies
We use essential cookies for authentication and session management. We use analytics cookies to understand how users interact with our platform. You can manage cookie preferences in your browser settings.
9. Changes to This Policy
We may update this policy from time to time. We will notify registered users of material changes via email. Continued use of XoomPark after changes constitutes acceptance of the updated policy.
10. Contact
For privacy-related questions, contact us at privacy@xoompark.com.